Tamara Franklin

Implementing a new CRM system can be quite costly, in terms of money, time and human resources. A common mistake is to spend most of these resources on the technical aspects of the implementation and not focus sufficiently on planning for the user adoption of the tool.

For those who have never been involved in a large-scale CRM data migration project, there can be a misperception that data migration is a simple exercise of exporting data from one system and importing data into another system. However, data migrations can be extremely complex.

Salesforce Lightning is the future of CRM. Users that transition to the new Lightning experience can expect an improved user experience, a 41 percent increase in productivity, and an ROI of up to 341 percent. With numbers like that, it’s no wonder organizations all over the world are jumping on the Lightning bandwagon. Unfortunately, many are jumping in head first and realizing that the process isn’t as easy as it seems.

You’ve just completed the Salesforce Lightning Experience Readiness Check to help you understand whether your system is transition-ready. Perhaps your report revealed some configuration issues and potential unforeseen bugs, including what features aren’t supported in Lightning, how many users are working with the feature in Salesforce Classic, and what you need to fix to get ready for the Lightning transition.
Now, you may be wondering what to do what that information. But before moving forwa...

Atlanta is a great place to live. It’s home to an assortment of wonderful people, vibrant music, movies, arts and other industries, and an array of beautiful neighborhoods — both old and new. However, not everything in Atlanta is peaches and sweet tea.
In this article, we’ll review the crime rates in Atlanta, as well as some of its most popular suburbs and inner-city neighborhoods. We’ll then discuss three ways to protect your home while you’re away, whether you live in these neighborhoods or...

When leaving for a vacation, protecting your home is essential. Take the time to carefully plan appropriate home security and maintenance to fully enjoy your trip and give you peace of mind while you’re away.
Here are 12 steps to take to protect your property while traveling:
Do This: Turn on Your Security System
It’s important to not only have a reliable security alarm installed, but also turned on. While this may seem like common sense, many people, including wealthy celebrities with a lot ...

When it comes to property crime prevention, a quality security alarm and monitoring service is a must. Whether you already have an alarm system or are looking to buy or upgrade, you may be wondering which brand to choose. Here at Knight Protection Services, we use Nest Secure to protect our assets and keep our loved ones safe. In this article, we’ll provide you with an overview of what Nest offers, as well as why it’s our security system of choice.
The Pros and Cons of the Nest Home Security ...

When it comes to protecting your home with a security system, there are two ways to get it done — having a professional install it for you or doing it yourself. In the last few years, more and more options for DIY security systems have entered the market, making self-installation easier than ever before. However, there are a number of pros and cons for each option. In this article, we’ll cover the benefits and drawbacks of each, helping you decide which method is best for you.
Pros and Cons o...